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Dock Talk

Your source for marina industry tips on marina operations, customer success, and marketing.
From your friends at Dockwa and Marinas.com

↡ Latest Posts ↡

Marinas Are Using Dockwa Boat Charges in 3 Major Ways

If you're wondering whether you should use Boat Charges at your own marina, take a look at how your industry colleagues are already putting the feature to work - you may be inspired!

Topics: Marina Operations

By: Katharine Kirk

Never Miss a Dockage Request with an Online Booking Form

35% of dockage requests are made after business hours. Capture these often-missed requests with an online booking tool on your marina's website.

By: Katharine Kirk

3 Ways Marinas Can Approach "First-Come, First-Served" With Dockwa

We know not all marinas are alike and not all marinas are run best on a reservation-only system. Here's how three first-come, first-served marinas are now using Dockwa to capture new boaters and streamline reservation management.

By: Katharine Kirk

Your Marina's Voicemail Greeting Is More Important Than You Think. Here's Why.

Updating your marina's voicemail greeting is a quick exercise that will help ensure no reservation request is left behind.

By: Katharine Kirk

The Best Starting Point for Optimizing Your Marina's Marketing Funnel

Optimizing your marina's marketing funnel can seem like a daunting task. We show you where, and how, to start.

By: Katharine Kirk

Social Media Basics: 7 Things Marinas Get Wrong

Social media sites give you a lot of free tools to work with. Here are some easy wins to help you grow your business.

Topics: Marina Marketing

By: Becky at Dockwa

Why Reducing Your Customer Response Time Should Be A Top Priority at Your Marina

Reducing the time it takes to respond to a boater's reservation request will build boater trust and ultimately expand your business. Here's why.

Topics: Marina Operations, Customer Success

By: Katharine Kirk

4 Creative Promotion Strategies to Attract New Boaters

Offering discounts on dockage and fuel is great, but try these four new ways to attract and engage boaters with competitive prices and creative marketing.

By: Katharine Kirk