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Dock Talk

Your source for marina industry tips on marina operations, customer success, and marketing.
From your friends at Dockwa and Marinas.com

↡ Latest Posts ↡

Take a Clue from JetBlue: Why Ditching Phone Reservations Could Save You Hours

In this day and age, connecting two humans on the phone to exchange information is unnecessary, and a bigger strain on your marina operations than you know.

Topics: Marina Operations

By: Tyler Kneisel

Creating Great Marina Customer Service: Automated Reservation and Email Communication

Automate your marina operations through customer communications, including reservations on your website and email communications to your customers.

Topics: Marina Marketing, Customer Success

By: Adrian Mott

The Countdown Effect: Why Every Marina Should Have an Opening Booking Day

Maximize your transient reservations on Day 1 by holding an Opening Booking Day. Here's how to pull it off.

Topics: Marina Operations, Marina Marketing

By: Adrian Mott

Think Your Boater Don't Want to Reserve Slips and Moorings Online? Think Again.

Why don't your customers interact with your marina on your website? Learn how to up your game and convert website visitors into paying customers.

Topics: Marina Marketing

By: Adrian Mott

5 Simple Internet Marketing Tactics Every Marina Should Practice

With so much going on at your marina, it’s easy to let marketing take a back seat. 30 minutes a day on internet marketing can lead to huge returns. Read on for 5 simple marketing tactics that you can employ that can lead to HUGE returns and bottom line growth for your marina.

Topics: Marina Marketing

By: Adrian Mott

3 Helpful Tips for Improving Your Marina Website

Many businesses need a lot of help when it comes to online marketing and improving their customers' online experience.

Topics: Marina Marketing

By: Matt Fradette

Marina Marketing Tactics for the 5 Phases of Travel

The 5 phases happen in order: Dream > Plan > Book > Experience > Reflect. Each stage of the process should be viewed as a marketing opportunity.

Topics: Marina Marketing

By: Adrian Mott

Introduction to Marina Asset Utilization: How Productive Are Your Docks?

One of our goals is to help marinas make the most of dockage assets. This means we spend a lot of time analyzing marina asset utilization and productivity.

Topics: Asset Utilization

By: Tyler Kneisel