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Dock Talk

Your source for marina industry tips on marina operations, customer success, and marketing.
From your friends at Dockwa and Marinas.com

↡ Latest Posts ↡

Marina Metrics You Should Track Monthly

An exhaustive list of the most important marina metrics for marina operators and owners.

Topics: Marina Operations

By: Adrian Mott

Dockwa can now completely manage your docks (not just your transients)

The new dockmaster side of the mobile app provides a valuable "dockwalk" functionality that will allow your staff to check slips and assign boats from a phone.

Topics: Customer Success

By: Adrian Mott

The Marina Marketing Funnel

Most marinas need to focus their attention on nailing down and understanding their marketing funnel. Here's how to begin.

Topics: Marina Marketing

By: Adrian Mott

Dockwa Case Study: How Edgartown Harbor Increased their Revenue by 25%

Since coming aboard last May, Edgartown has increased transient reservations, drastically reduced office work, and made the booking process easier and faster.

Topics: Customer Success

By: Adrian Mott

How Much Money Could Your Marina be Making? Find out with the Dockwa Marina Occupancy Calculator

Do you know your occupancy rates year over year? Use our marina occupancy calculator to how well you're doing and how occupied your marina is each year.

Topics: Marina Operations

By: Adrian Mott

Why Your Marina's Website Homepage Means Everything to Your Business, and How to Fix It

Your website's homepage is everything to your marina. Don't waste an opportunity to convert a prospect or website visitor into a paying customer.

Topics: Marina Marketing

By: Adrian Mott

Creating Great Marina Customer Service: Automated Reservation and Email Communication

Automate your marina operations through customer communications, including reservations on your website and email communications to your customers.

Topics: Marina Marketing, Customer Success

By: Adrian Mott

The Countdown Effect: Why Every Marina Should Have an Opening Booking Day

Maximize your transient reservations on Day 1 by holding an Opening Booking Day. Here's how to pull it off.

Topics: Marina Operations, Marina Marketing

By: Adrian Mott