"The dockmaster was rude and unprofessional. Would NEVER go back."
It's a start, but other than a tone of foreboding, reviews like this don't give boaters a whole lot to go on and don't carry as much weight.
"We got nothing."
"Just took a mooring for one night. Did not go ashore."
There's more to review than ashore! We'd love to know about the mooring conditions, the vibe in the field, was launch service reliable, etc. That said, simple and sweet is a great start and we hope he'll be back.
The terrible, horrible no-good very bad stay
"Absolute horrible service, the owner [name redacted] is rude, very nasty and talks nasty about the customers to other employees thinking you didn't hear him and a total unprofessional business man. Please do not use this company. My husband and I were ripped off and treated very poorly. No one seems to now how to be professional at this marina to their paying customers."
The vast majority of marina staff we work with are professional, polite, and love their line of work. So we would have loved to hear specifics – what about the service was horrible? How were you ripped off? Because horrible launch driving and horrible engine work are two very different degrees of horrible, and someone forgetting to add on a discount (which can be remedied) is different from them forgetting to fuel your boat up.