If you're using Dockwa's Contracts tool to ditch paperwork and auto-collect payment, you may be happy to learn that we've updated your toolset to enable:
- Time-boxed line items on long-term reservations. That includes things like:
- Discounts
- Electric fees
- Environmental fees
- Percentage-based discounts and fees to long-term reservations. Until now, discounts and fees were dollar-based only.
Why we made these updates
We wanted to add more flexibility for our marina partners that bill customers monthly. Previously, if you added a discount/fee to a monthly billing reservation, the discount/fee would be applied to all the months in the past (causing refunds) and in the future.
- Time-boxing line items lets you add discounts or fees for any monthly time frame.
- Adding percentage calculations for these line items also means marina staff no longer need to "do the math" to find the dollar-value of a percentage-based discounts/fees.
How to use these updates
- Give a boater a discount (for one month or multiple) for things like:
- Pandemic relief
- Boat damage caused by the marina
- Moving their boat to a different slip for a time period
- Moving their boat out of the marina due to a boat show, event, etc
- Marketing "buy X, get X months free" deals
- Add a fee (for one month or multiple) for things like renting out a boat as an Airbnb, or variable electric use. For example:
- Some marinas charge boaters more in the summer for electric, when boaters are running AC
- Some boaters change their electric type midway through their contract
- Add to a boater's bill percentage-based:
- Environmental fees
- Credit card processing fees
TL;DR
Marina operators have the capability to edit recurring bills as needed, adding discounts or fees, for any time period - whether in the past or the future.